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SPOTLIGHT

JAN 6, 2024 - NOSH Performance Marketing

6 January 2024

INDUSTRY

Food

SCOPE OF WORK

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PROJECT DESCRIPTION

NOSH, a leading meal delivery service in Hong Kong, specializes in providing nutritionally balanced, chef-prepared meals that cater to a variety of dietary needs. As the market evolved post-COVID, NOSH sought to expand its customer base beyond its traditional niche audience. The challenge was clear: how to effectively reach and convert a broader local audience while staying true to the brandโ€™s focus on health and convenience.

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Challenge

READY TO SCALE & MAKE WAVES? WE PROVIDE THE DIGITAL MARKETING SOLUTION YOU NEED TO BUILD AND GROW YOUR BRAND. THIS GROWTH IS AN ART FORM—SOME MIGHT CALL IT A GROWTH SYSTEM OR FORMULA; TO US, IT’S KNOWN AS THE LABELESS METHOD.

Strategy

LABELESS understands the power of advertisement storytelling and its massive impact on performance. The team crafted compelling narratives within the ads, focusing on NOSHโ€™s commitment to health, convenience, and sustainability. This storytelling approach helped to engage potential customers on an emotional level, driving higher engagement and conversion rates.

Impact

Through strategic A/B testing and a strong focus on visual storytelling, LABELESS successfully expanded NOSHโ€™s reach and significantly increased their customer base. The combination of targeted ads and compelling narratives ensured that NOSHโ€™s brand message resonated with a broader audience, leading to a substantial boost in subscriptions and overall brand awareness.


INTRODUCTION

NOSH, a leading meal delivery service in Hong Kong, specializes in providing nutritionally balanced, chef-prepared meals that cater to a variety of dietary needs. As the market evolved post-COVID, NOSH sought to expand its customer base beyond its traditional niche audience. The challenge was clear: how to effectively reach and convert a broader local audience while staying true to the brandโ€™s focus on health and convenience.


CHALLENGES

  • Expanding the customer base in a competitive, post-COVID market.

  • Need for a robust advertising strategy that appeals to a broader audience.

  • Ensuring that visual storytelling resonates with potential customers and drives conversions.


SCOPE OF WORK

LABELESS implemented a comprehensive advertising strategy, focusing on both Google Ads and Meta Ads to maximize reach and engagement. Hereโ€™s a breakdown of the scope of work:

  1. Google Ads

    • Search Ads

    • Display Ads

    • Video Ads

    • Discovery Ads

    • Responsive Search Ads

  2. Meta Ads

    • Photo Ads

    • Video Ads

    • Carousel Ads

    • Collection Ads

    • Stories Ads

    • Messenger Ads

    • Lead Ads

    • Dynamic Ads

  3. A/B Testing with Visual Assets

    • LABELESS conducted extensive A/B testing with various visual assets across both Google and Meta platforms. By testing different images, videos, and ad copy, LABELESS identified which combinations resonated most with the target audience, ensuring that NOSHโ€™s ads were as effective as possible.

  4. Emphasis on Advertising Storytelling

    • LABELESS understands the power of advertisement storytelling and its massive impact on performance. The team crafted compelling narratives within the ads, focusing on NOSHโ€™s commitment to health, convenience, and sustainability. This storytelling approach helped to engage potential customers on an emotional level, driving higher engagement and conversion rates.

IMPACT

Through strategic A/B testing and a strong focus on visual storytelling, LABELESS successfully expanded NOSHโ€™s reach and significantly increased their customer base. The combination of targeted ads and compelling narratives ensured that NOSHโ€™s brand message resonated with a broader audience, leading to a substantial boost in subscriptions and overall brand awareness.

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Based in Seoul & Hong Kong, LABELESS utilizes the status of Asia’s business hub with a Hong Kong-based marketing team, and a design team based in Korea. We believe creative design work and performance digital marketing have to go hand in hand to achieve the best performance. 

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